Welcome to the Family! 🌴
Everything you need to know for your visit to Hair Cuts At The Palms
Hi there!
We are so excited to welcome you to Hair Cuts At The Palms. Our mission is to make sure you leave our chairs feeling confident, refreshed, and loving your hair.
To ensure you have the best possible experience at our Palms at Town & Country location, we’ve put together this quick guide on what to expect.
📍 Where to Find Us
Address: 8518 Mills Dr, Kendall, FL 33183
We are located in the heart of The Palms at Town & Country. Please allow a few extra minutes for parking during peak mall hours!
🕒 Your Appointment
Arrival: Please try to arrive 5-10 minutes early to settle in. We offer a 15-minute grace period for those “Miami traffic” moments.
Cancellations: If you need to reschedule, please give us at least 24 hours’ notice so we can fill your spot.
💇♀️ Preparing for Your Service
Inspiration: Feel free to bring photos of hair goals!
Honesty is Best: For chemical services, please be ready to share your hair’s history (previous box colors, treatments, etc.). This helps us keep your hair healthy and strong.
Service Waiver: For certain chemical treatments, we will ask you to sign a quick digital waiver when you arrive.
✨ Our Salon Policies (The “Fine Print”)
Satisfaction Guaranteed: We want you to love your hair! If something isn’t quite right, let us know within 48 hours, and we’ll make it right with a complimentary adjustment.
No Refunds: We do not offer cash refunds on services, but we are 100% committed to your satisfaction through our adjustment policy.
Payments: We accept all major credit cards and digital payments.
📸 Get Social!
We love capturing your transformations! If you’re comfortable, your stylist might ask to take a “Before & After” photo for our Instagram. Feel free to tag us in your selfies: [Insert Instagram Handle] or use #HairCutsAtThePalms.
📞 Need to reach us?
If you have any questions before your visit, give us a call or reply to this email.
Phone: (305) 596-3171
Hours: * Mon – Sat: 9:00 AM – 8:00 PM
Sunday: 9:00 AM – 6:00 PM
See you in the chair soon!
The Team at Hair Cuts At The Palms https://www.haircutstown.com/